Privacy Policy


Crane Training Ltd knows that you (our customer) care how information about you is used, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Policy describes the kinds of information we collect about you, where we get it, how we safeguard it, and with whom (if anyone) we may share it.

This website may contain links to other sites. Crane Training Ltd is not responsible for the privacy practices or the content of such websites.


We obtain information about you in various ways – mostly from you. For example, we collect information from you when you set up a user account or place an order for Crane Training Ltd products or services. Such information may include your name, address, email address, bank account information, or credit card numbers. Your use of the Crane Training Ltd website may also give us information about your interests, preferences, spending, and shopping patterns. If you send an email message or other communication to us, we retain that information as well.

Like many other websites, Crane Training Ltd websites may use “cookies,” which are small pieces of computer information that make your Internet experience quicker and more convenient. Cookies can also help us to understand how you (and other customers) use our service, allowing us to improve and tailor our services for your benefit. Cookies are stored on your hard drive, however, and not on our site. Aside from Crane Training Ltd cookies, Google may store additional cookies for analytical purposes. Click here for more information about Google’s cookies and how they’re used.


We use your information in connection with delivering products and services to you, such as processing orders. Some of your information also helps us to provide a secure and personalized experience. Contact information may be used to send you information about Crane Training Ltd or its products, including promotional materials. You may request that we not send such information to you. If you do not want to receive email or other mail from us, you may use tools provided for that purpose on the website, the “unsubscribe” option included in emails that we may send you, or contact customer service and have them adjust preferences on your account.


We do not sell, rent, or loan your information to third parties without your permission.

We may sometimes employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. Such companies and individuals are given access to personal information that is needed to perform their functions, but they are not authorized to use it for other purposes.

We do not disclose information regarding your credit cards or bank accounts except to those having a need to know in connection with processing orders and payments.

We will release account and other personal information when we believe release is appropriate to comply with law, enforce terms of service, or protect the rights, property, or safety of Crane Training Ltd, our customers, or others. This may include exchanging information with other companies and organizations to help prevent fraud.


We use reasonable administrative, technical, and physical security measures to protect your information.


This Privacy Policy is directed at Crane Training Ltd customers, but it protects all persons who provide personal information to Crane Training Ltd. If you provide personal information to us through the use of any of our websites or by any other means, we will protect your information as described in this Privacy Policy. If you terminate an account or otherwise stop doing business with us, we will continue to protect your information as described in this Privacy Policy.


This Privacy Policy applies to personally identifying information. Silhouette America may use and disclose non-identifying information for any purpose.


You can help Crane Training Ltd maintain the accuracy of your personal information by notifying us of any changes in your address, phone number, or email address. If you wish to update your information, or stop receiving communications from Silhouette America and its partners, you may access your account information through the Crane Training Ltd website or contact us as follows:

Send an email to:

Send a letter to:

Crane Training New Zealand Ltd
Attn: Customer Service
PO Box 25-156
Panama Street
New Zealand 6146

Phone: +64 4 473 3558